Discover answers to frequently asked questions about CircleNet.
General questions
CirkelNet helps Haarlem residents repair, reuse or recycle items responsibly. You ask your question via web-chat, email or phone and get three concrete options with contact information and next steps within a minute.
You can choose from web-chat, e-mail and telephony. WhatsApp is not yet active and the mobile app is under development.
No, CircleNet's counseling is free for Haarlem residents. There are no hidden fees or subscriptions.
From small household appliances and clothing to furniture and electronics. If we don't recognize something, we ask for additional information or make specific referrals.
Lightning fast. For more complex questions, it may take a little longer, but we're talking seconds.
Yes, we link to Haarlem repair shops, thrift stores, repair cafes and recycling points. Where possible, we show opening hours, addresses and pick-up options.
We only use your data to help you and improve our service with anonymized insights. Your data is processed securely according to applicable privacy regulations.
CirkelNet only provides referrals and contact information of reliable parties. You always remain responsible yourself for making arrangements and further contact for repair, reuse or recycling.